White Light Electric Privacy Policy

Last Updated: 2/25/2025

White Light Electric (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://whitelightelectric.us/) and interact with our services, including our Request a Quote form and SMS communications.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

A. Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address (if provided)
• Any other details submitted through our contact or quote request forms

B. Automated Information

When you visit our website, we automatically collect data through cookies and similar tracking technologies, including:

• IP address
• Browser type and version
• Pages visited on our website
• Date and time of visit
• Referral source (if applicable)

We use this data to improve user experience, analyze website performance, and ensure security.

C. SMS and Mobile Communication Data

If you opt-in to receive SMS messages from White Light Electric, we may collect:

• Your mobile phone number
• The date, time, and content of messages exchanged with us
• Your wireless carrier information

We use this information to provide service updates, appointment reminders, and promotional messages.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide requested services
• To send appointment confirmations, quotes, and follow-ups
• To improve website functionality and user experience
• To send SMS notifications regarding our services and updates
• To comply with legal and regulatory requirements

3. SMS Messaging Terms & Conditions

By providing your phone number and opting in to SMS communications from White Light Electric, you agree to receive text messages regarding:

• Service updates
• Scheduling and appointment reminders

A. Consent & Opt-Out

Your consent to receive SMS messages is not a condition of purchase. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message or by contacting us directly.

B. Help & Support

If you need assistance with our SMS service, text HELP or contact us via our website.

C. Carrier Disclaimer

Not all carriers support our SMS service. We are not responsible for delays or undelivered messages.

4. Sharing & Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service providers: To help operate our website and services (e.g., web hosting, customer service).
• Legal authorities: If required by law or in response to legal requests.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience on our website. You can manage cookie settings in your browser, but disabling them may affect website functionality.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Opt-out of SMS communications at any time

To exercise your rights, please contact us.

8. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.